Golden Chic Policies

Order processing

If you don't absolutely love your new purchase, you may return your item(s) within 7 days from the delivery date. All items must be in original, new, unworn, undamaged and unaltered condition with all tags attached and accompanied by your receipt.  

• Bodysuits, graphic tees, sale items (ending in .99) or any item marked final sale including handbags and accessories are FINAL SALE (unless defective-pictures required)

Due to the delicate nature of sequined items, they are also FINAL SALE (unless defective-pictures required)

After within 7 days from delivery date, no returns or exchanges will be accepted
• For initial returns, customer must contact orders@shopgoldenchic.com to request a label. Any subsequent returns will result in the customer being responsible for shipping fees. Shipping fees are not refundable.
• Upon receipt of your package, your return/exchange will be processed within 2 business days. You will be notified via email once your return/exchange has been processed and refund has been issued. A refund can take up to 10 business days to be credited back to your account depending upon your financial institution.

Please return your item(s) within 48 hours of receiving the label. Failure to do so may result in your return being refused.

• We reserve the right to refuse any exchange that does not meet our requirements including any signs of wear or staining

•Unauthorized returns will be refused

Take note of your tracking number for your return package to monitor delivery status.