Golden Chic Policies

All orders are processed and shipped within 48 hours. Please factor this in when selecting your shipping option.

If you don't love your new purchase, you may return your item(s) within 7 days from the delivery date. All items must be in original, new, unworn, undamaged and unaltered condition with all tags attached and accompanied by your receipt.  

The following items are excluded and cannot be returned or exchanged:

All accessories including hosiery, jewelry, handbags, etc.

Gift Cards

Sale items

Any items marked FINAL SALE 

Worn items

Items with scents, deodorant, and signs of wear.

After 7 days from delivery date, no returns or exchanges will be accepted
• For initial returns/exchanges click here to create your return. Once approved, 1 return label will be provided per order.  
Any subsequent returns will result in the customer being responsible for shipping fees. 
Shipping fees are not refundable.
• Upon receipt and inspection of your package, your return/exchange will be processed within 2 business days. You will be notified via email once your return/exchange has been processed and refund has been issued. 
A refund can take up to 10 business days to be credited back to your account depending upon your financial institution.
Please return your item(s) within 48 hours of receiving the label. Failure to do so will result in your return being refused.
• We reserve the right to refuse any exchange that does not meet our requirements including any signs of wear or staining
•Unauthorized returns will be refused
Take note of your tracking number for your return package to monitor delivery status. 
Click here to create your return